Help
Support
Accounts, previews, products, and billing
Start here for the quickest answer. If something still is not right, email support@slopotron.com from the address on your account.
Getting started
SLOP-O-TRON has five video generators: Stories, Ball Escape, Pong, Brick Destroy, and Perfect Stack. Browse them on the Generators page. Every free generation or preview requires a free account.
- Stories: one watermarked preview per eligible free account.
- Ball Escape, Pong, Brick Destroy, and Perfect Stack: signed-in free accounts can create watermarked video exports.
- Creator: unlocks the paid Stories workspace, unwatermarked game exports, and the Windows Live Games.
Free previews and watermarks
The Stories preview is limited to one per eligible account. Ball Escape, Pong, Brick Destroy, and Perfect Stack stay available to signed-in free accounts, but their exports include a SLOP-O-TRON watermark. Creator removes the game-export watermark while the membership is active.
Do not create extra accounts to repeat a one-time preview or remove, crop, cover, or bypass a required watermark. If a preview fails before it completes, contact support with the account email and roughly when it happened.
Live Games
Ball Escape Live, Pong Live, and Brick Destroy Live ship together in the Windows download included with an active Creator membership. They are designed to be captured with streaming software such as OBS and used as part of a creator's live layout.
If a game will not activate, confirm that you are signed into the account with active Creator access, reconnect the device from the Live Games page, and install the latest available version.
Account access
Use the email connected to your SLOP-O-TRON account. If Creator access does not appear after checkout, sign in with the checkout email, open the Creator plan, choose Already have access? then Activate key, and enter the license key from the Gumroad purchase page.
For login help, email support from the account address. Never send your password or full payment-card information.
Billing help
Use Manage Billing while signed in to view receipts, update payment details, or cancel through Gumroad. Cancellation stops future renewals and Creator access continues through the current paid billing period. The complete policy is on the Billing page.
If access remains locked after license-key activation, include the account email, checkout email if different, approximate purchase date, and Gumroad order number if available.
Affiliate help
The Affiliate screen provides your tracked link and guidance on disclosing the affiliate relationship. Tell viewers that you may earn a commission, and keep that notice easy to see with each promotion. Video promotions should include the disclosure in the video and near the link; live promotions should repeat it periodically. See the Affiliate Terms for the complete rules.